Mangalore Police Create Awareness About ‘Dial 112’ Facility: Know More About This

The Dial 112 Emergency Response Service System (ERSS) was launched in October 2019, replacing the erstwhile Dial 100. The 112 ERSS facility is available in Dakhina Kannada district of Karnataka since November 2020. In Mangalore city commissionerate limits, the service became operational in December 2020. The calls made to 112 are received by personnel at a Public Safety Answering Point in Bengaluru, who, in turn, ask the nearest ‘Dial 112’ vehicle to respond. There are 19 ‘Dial 112’ vehicles in Mangalore city police commissionerate.

For over a month, Mangaluru police have been using the break between attending to calls to travel in ‘Dial 112’ vehicles to meet people. Police Commissioner Kuldeep Kumar R. Jain said, on an average, Mangalore police handle 30 calls per day. In the last one month, police personnel assigned to ‘Dial 112’ have been meeting people to make them aware of the new facility.

Mangalore police personnel organised an awareness exercise near Mary Hill helipad where youth had assembled to play cricket. Such awareness exercises were held at Kairangala in Moodbidri police station limits, in Tannirbhavi beach, near Surathkal lighthouse, Kadri Park, in Katipalla, and in Saripalla.