Passengers can get all their flight-related information, including changes in gate or delay in departure or arrival, on the Flight Information Display System (FIDS). The airport has placed FIDS at vantage points, both inside and outside the airport, which gives updated information on the arrival and departure of flights. There are large display boards at the departure and arrival areas to provide timely and updated information. In addition, the staff manning the ‘May I Help You’ desk at the airport terminal, customer service and guest relations executives, Pranaam staff, are on hand to assist passengers with information. One can also view the flight information at all airline check-in counters, and the boarding gates.

Airlines also share information on changes in boarding gate or flight re-scheduling on the passenger’s registered email and mobile number via SMS. Passengers may also approach airport terminal manager’s office for flight information, or call the respective airlines to get the updated information on their travel plans.