The Common-Use Self-Service (CUSS) Kiosks at Mangalore Airport is a Big Hit

The Common-Use Self-Service (CUSS) Kiosks at Mangalore Airport is a Big Hit

The common-use self-service (CUSS) kiosks at Mangalore International Airport (MIA) that enable flyers to print their boarding pass and baggage tag is fully being used by the flyers and is a big hit. The CUSS kiosks at Mangalore International Airport (MIA) that enable flyers to print their boarding pass and baggage tag. Flyers proceed to use the baggage tag tracking (BTT) enabled machines Located at the check-in area of the integrated terminal building of MIA, after the airline security staff screen the registered baggage.

Passengers do not have to wait in line before the check-in counter. With their boarding pass in hand and the baggage tagged, they just need to drop it at the airline counter, where the staff weighs and scans the tag before sending it to the aircraft. The entire process of printing the boarding pass and baggage tag takes not more 30 seconds, even with a PNR that has a maximum of six passengers on a single ticket. The BTT machines can print up to 150 tags and boarding passes on one roll. Staff is on hand at the kiosks to help those not technically savvy. At present, Air India (AI), Air India Express (IX), GoFirst (G8) and IndiGo (6E) have facilitated the use of these kiosks for their respective customers. These machines also help the airline concerned to pare around the same time at their registered baggage handling counters.

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