Mangalore Smart City Limited Upgrades The ‘1touchmangaluru’ App: Most Useful App For Mangaloreans

Mangalore Smart City Limited (MSCL) has upgraded the ‘1touchmangaluru’ app developed by it and has released it for people’s use in order to provide all utility related services in one place. People can presently pay property tax, water and electricity bills using the app. This app was developed in February 2022 and its new third version was released a few days ago. So far, as many as 600 people have downloaded the app. Users have to register their email, mobile number and enter the password to access different features of the app.

Here citizens can lodge a complaint relating to burning of garbage in public places, non-sweeping of roads, non lifting of roadside garbage dump, not removing dead animals, non removal of construction debris and seeking weed removal. The complainant has to scan the QR code fixed outside the house. Or he/she can upload photograph of the location, which will give the geographical coordinates of the place on the app.

There is also a feature called ‘Tourism’ in which places like St. Aloysius Chapel, Tannirbavi beach, Kadri Park and Mangaladevi temple have been listed with details on how people can explore the same. There are other features like ‘Weather’, ‘Survey’ , ‘Events’ and ‘Feedback’ on the app.

The app will be further developed to add more services like filing applications for trade license and its renewal, and filing applications for obtaining birth and death certificates. MSCL is also working on developing the app as a one point source for citizens to apply for services and for filing grievances. By taking GPS data from city bus operators, MSCL is providing information about the running of 260 city buses on the link ‘Intelligent Transport Management’.