‘Udupi Help’ App gets 73 complaints within 12 days of release

June 24: ‘Udupi Help’, an app to address public grievances during monsoon at Udupi was released on June 11. The app has so far received good response as a total of 73 complaints have been received from the public.
The City Municipal Council officials in Udupi have solved the problems received on the app within six hours based on the photographs and videos posted by the members of public.
The app has an option where the public can post complaints on problems faced during monsoon like disruption in power supply, uprooting of trees and falling on houses or on roads, falling of electricity poles, overflowing stormwater drains disrupting movement of vehicles, lightning damaging the building and several others. The app even has a provision to post the picture to understand the gravity of the situation.
The officials visit the spot based on GPS and will set right the problems. After the issue has been sorted a photograph is sent to the complainant. District Urban Development Cell Project Director Santhosh Kumar is in charge of the app while CMC Commissioner Anand C Kallolikar is working towards addressing the complaints. Along with Udupi CMC, even forest department, Mescom, health and police personnel are responding to the issued posted in the app.